We thank you in advance for shopping with Jay Dillon.

    • You will receive an email confirmation once your order is completed.
    • All orders are dispatched Monday - Friday within 2 working days of transaction.
    • Once sent, you will be emailed a tracking ID to monitor status of transit.
    • All orders are sent through Australia Post. 
    • Due to COVID 19 restrictions Australia Post is experiencing extremely high volumes of parcels and are advising longer than normal delivery times.


We offer Click and Collect from our Little Collins St store.

    • Simply select the 'Pick Up' shipping option at checkout.
    • Please wait for notification that your order is ready before coming into store.
    • We can certainly accommodate collection from our Chapel St store if preferred. Get in touch with us and we are happy to assist.
    • Bring your confirmation email when you come to collect your order.
    • We endeavor to have your order ready for collection same day however in some circumstances where we have to secure stock from multiple locations which may take 24 - 48 hours.  


    • All orders are sent through Australia Post. 
    • All prices are in AUD and a $30 shipping charge apply.
    • Please note that bulky orders may incur additional shipping charges.
    • Any additional import duty fees are the responsibility of the customer.
    • We currently ship to Australia and New Zealand through our website however where possible we are happy to accommodate orders outside of these countries. Payment method in these cases is via PayPal invoice.