RETURNS

Jay Dillon are dedicated to ensure that you are satisfied with your purchases. On the rare occasion your purchase may not meet your reasonable expectation. In these instances, we offer an exchange or credit note within 2 weeks of purchase, excluding sale items.

  • Original receipt must be provided as proof of purchase.
  • Item/s must be in original condition, unworn with all labels still attached.
  • Item/s are to be sent back at your cost.
  • There are no refunds for ‘change of mind’.
  • Refunds will only be issued in accordance with current legislation.


RETURNING BY MAIL
Please contact us at info@jaydillon.com.au prior to sending outlining the reason for the return. This will allow us to assess your request and determine the appropriate outcome. This will also allow us to speed up the process and secure the size needed in the case of an exchange.

When returning your purchase please make sure you enclose the original receipt and a note outlining your request. 

All returns are to be sent to the following address:
Jay Dillon
Shop 2/184 Little Collins St
Melbourne 3000
Victoria, Australia 

RETURNING IN STORE
You are welcome to physically return your purchase at one of our stores, see the stores page for location details.

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